Website Maintenance

Our objectives of website maintenance on your website:

• Ensure online processes keeps running smoothly
• Continuous process refining and smoothing
• Content updates
• Updates keeping track with competitors
• Aligning online store front with physical store front
• Trend updates

 

Introduction

Once your website is up and running and everything is working smoothly,and your hosting setup phase has been completed, this is usually the end of our involvement with your website. Clients are coming into your website and the website is starting to produce the results you intended it to.

Very soon however, you will find yourself in the situation where the website needs to be updated. The reason for this is fairly simple. Nothing in life is static, neither you, nor your products are. Over time everything changes. As time passes by, trends and fashions also change. What looked good yesterday might not look so good in a few months time.

When you have reached this stage, you know it is time for an update on your website.
You have several options in this regard. One is to do it yourself. If you are familiar with the technology that could be a good option for you.

The other is to purchase a website maintenance contract from us to do it for you.

As with everything at QuarterShark, you do not only get your content updated but you receive so much more from our website maintenance contracts.

On purchasing a website maintenance contract, the following services will be offered to you in this regard.

 

Ensure online processes keeps running smoothly (Debugging)

Regardless of how much planning you do and how well you script the programming on the website, problems do creep up from time to time. These glitches need to be sorted out to ensure that processes on your website continue smoothly.

It will be impossible to make a list which could spell out each and every problem that might happen. Suffice it to say, these things happen to the best of websites. That is the reason that large internet companies like Yahoo and Google employ programmers full time whose sole purpose is to debug scripts every day and ensure smooth online browsing.
Just think how many times while browsing online you have found a page saying that some error occurred and the relevant internet company apologizes for it. That is precisely the type of problem we are referring to.

If someone does not fix the glitch, that page will continue to come up. That is why you purchase a website maintenance contract.

 

Online website process smoothing

This service refers to constant testing of your scripts and ensures that the performance on the website and the scripts are at peak. This website maintenance service can also be described as a constant process by which your online service delivery to your clients are continuously reassessed and improved.

Updates in this regard can take many forms- from changing the online process itself, a kind of redesign, to script updates that encompasses new technologies that were not in use at the time your website was developed. Information technology is probably one of the fastest changing technologies out there and continuously new ways are developed that makes old routines redundant and slow compared to their newly designed cousins.

This website update service takes care of that problem for you. 

You will also receive feedback from customers and they always have interesting ideas to share. Some of those ideas are so good that you would like to incorporate them into your website. This is part of your website process smoothing- improving the process for your clients so they have a better shopping or sales experience with your website.

 

Website content updates

This heading is almost self explanatory, and refers to any pictures or text you may want to change, update or add to your website.

As new information becomes available to you, you may want to share it with your potential customers online and this will also be considered a content update. As information changes you may also want to change the content of that page.

 

Website alignment with physical store front and processes

This service may seem at first sight to be very similar to process smoothing mentioned above. In actual fact there is some big differences here.

An in store process might become entirely redundant or change completely. In such a case there is no smoothing to do but the process needs to be scrapped and an entirely new process has to be designed, built and deployed on your host server. It might even require some redesign of your database structure.

Alignment with your store or required processes as they change will happen from time to time and this service is offered to keep up to date with that.

 

Website trend updates

The internet and web design is also a constantly changing environment. You want your website to always look good. 
Trend updates ensure that your site, the graphics, the color schemes and the layout always keeps up to date with what is happening out there. It is a continuous style update on your website that will ensure your site does not only look good, but continues to look great.

Nobody would like to wear the same clothes for 20 years, or even drive the same car for 20 years, if they could help it. Your customers would also not like to look into the same layout - design and graphics for the next 20 years. A constant change is a good thing, it keeps things alive, vibrant and new.